Contacts
We're here to help with anything you need. Upon arrival, you'll be provided with all the necessary information for your stay, and our reception is available 24/7. We recommend informing us of any requests for extra beds, pet kits, or other extras when booking. The hotel's various room types can meet your every need, and, subject to availability, you can request an upgrade to a sea view or family room.
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FAQ
What services/activities are available at Bay Palace Mazzarò?
Bay Palace Mazzarò offers the following services/activities (some for a fee):
- Biking
- Hiking
- Skiing
- Snorkeling
- Scuba Diving
- Fishing
- Canoeing
- Windsurfing
- Beachfront
- Solarium
- Yoga Classes
- Live Sports
- Horseback Riding
- Beach
- Walking Tours
- Pool
- Bike Tours
What types of rooms can I book at Bay Palace Mazzarò?
Bay Palace Mazzarò offers:
- Triple
- Quadruple
- Double/Twin
Is catering available?
The restaurant is open only in high season with a "light lunch" service from 12:00 to 15:00.
What kind of breakfast does Bay Palace Mazzarò offer?
Continental buffet, 7:30 am to 10:00 am.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 12:00 AM, while check-out is from 8:00 AM to 11:00 AM.
Does the hotel have a swimming pool?
Yes. The pool is open from 10:00 to 18:00 from May to October (weather permitting).
Can you park your car?
Yes, parking is available on-site, upon reservation, for €25 per day. You can park on the street or use a designated parking lot.
Is there an airport shuttle service offered?
Yes, for a fee and upon request after booking your stay.
What are the WiFi options?
Free WiFi internet access is available throughout the property.
Does the hotel have a beach?
The hotel has an agreement with an external beach resort.
How far is the nearest beach? And what about Isola Bella?
The sea is just a few steps from the hotel entrance, just a few minutes' walk away, and is easily accessible. Isola Bella is about a 10-15 minute walk away.
How to get to the center of Taormina from the hotel?
You can reach the center of Taormina using the cable car, which is located 800 meters from the hotel.
What types of payment do you accept?
We accept payments by major credit and debit cards, debit cards, bank transfers, and cash.
Parking
Parking must be booked in advance subject to availability at a cost of €25 per day (€30 in August).
